Unity Neurobehavioral Health:
Your Privacy Matters

Privacy Protection Services

We prioritize your privacy and ensure secure handling of your personal information.

Data Collection Practices

When you visit our website, we may automatically collect non-personal information to improve functionality and performance, such as:

1. IP address
2. Browser type and version
3. Device type
4. Time and date of access
5. Pages viewed and referral websites

This data helps us analyze website traffic and enhance user experience but does not personally identify you.

Personal Information (Provided by You)
If you contact us or schedule services through our website, we may collect:

1. Name
2. Email address
3. Phone number
4. Reason for inquiry or service

This information is used solely for responding to inquiries and scheduling services.

Third-Party Platforms (see description below)

Privacy Practices

We use your information for the following purposes:

To Provide Services: Delivering evaluations, therapy, or consultations tailored to your needs.

To Communicate with You: For appointment scheduling, updates, or responding to inquiries.

To Comply with Legal Obligations: Ensuring compliance with federal and state privacy laws.

To Improve Website Functionality: Optimizing user experience and website performance.

We do not sell or share your information with third parties for marketing purposes. However, we may share your information in these circumstances:

With Your Consent: When you provide explicit written permission.

With Healthcare Providers: For coordinated care with other medical professionals.

When Required by Law: To comply with legal obligations, such as court orders or public health reporting.

Verification of Identity and Authorized Agent Requests: To protect your privacy, we must verify your identity before processing any CCPA requests. This may include confirming information previously provided to us or requesting a signed declaration under penalty of perjury. You may also designate an authorized agent to make a request on your behalf. To do so, you must provide written permission for the agent or a valid power of attorney, along with proof of identity for both parties.

We prioritize the security and confidentiality of your information by implementing:

Data Encryption: Using Secure Socket Layer (SSL) technology for secure electronic transmissions.

SSL Certificates: Our website is SSL-certified, ensuring a secure connection (indicated by “https://” and a padlock icon).

Secure Data Storage: Physical and electronic records are stored in access-controlled environments.

Limited Access: Only authorized personnel can access your data based on their role.

Staff Training: Regular training on privacy practices and legal requirements.

If a data breach involving your information occurs, you will be notified promptly as required by law.

Data Retention Policy: We retain personal and health-related information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Protected health information (PHI) is maintained in accordance with HIPAA and CMIA regulations, and non-health personal data is handled in compliance with CCPA standards.

How We Protect Your Information

HIPAA and California Law Compliance

We are committed to protecting the privacy and confidentiality of your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), as well as applicable California state laws.

For patients receiving healthcare services from our practice, we follow the requirements of HIPAA with respect to uses and disclosures of protected health information (PHI). This includes adhering to HIPAA’s standards for privacy, security, breach notification, and enforcement.

In addition, we comply with the California Confidentiality of Medical Information Act (CMIA) which imposes stricter privacy protections in certain areas beyond HIPAA’s requirements. Under CMIA, we maintain comprehensive policies and procedures regarding permissible uses and disclosures of medical information, individual authorization requirements, access rights, record retention, and administrative safeguards.

As a HIPAA-covered entity, we may use or disclose your protected health information (PHI) for treatment, payment, and healthcare operations without additional consent. For any other purpose—including marketing, research, or the release of psychotherapy notes—we will obtain your written authorization, as required under HIPAA. However, other personal information collected from California residents outside of providing healthcare services (e.g. website visitor data, employee records) is subject to the California Consumer Privacy Act (CCPA) requirements such as providing notice, offering opt-out rights, and honoring access/deletion requests.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to Know: Request details about what personal information we collect and how it is used.
Right to Access: Obtain a copy of your personal information.
Right to Delete: Request deletion of personal information not required for service delivery or legal compliance.
Right to Opt-Out: Decline data sharing not covered by HIPAA or CMIA.
Right to Correct: Request corrections to inaccurate information.

To exercise these rights, please email us at info@unityneuro.com. We will respond to your request within 30 days.

We take our obligations under HIPAA, CMIA, CCPA and other applicable privacy laws seriously. Contact us with any questions about our data practices and your rights as a California resident.

Changes to this Notice

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Please review it regularly.

Professional Corporation Disclosures

Unity Neurobehavioral Health is a professional corporation registered in the state of California to provide psychological and neuropsychological services.
Dr. Luis Efren Aguilar is a licensed clinical psychologist (CA PSY 34659) and the sole owner and operator of the corporation. All services are rendered by or under the supervision and control of Dr. Aguilar in accordance with the rules and regulations pertaining to the practice of psychology within the state of California.

Use of Cookies and Tracking Technologies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies to:

Analyze website traffic and usage patterns.
Customize your experience by remembering preferences.
You can disable cookies through your browser settings, but this may affect certain website functionalities.

Children’s Privacy

In compliance with the Children’s Online Privacy Protection Act (COPPA) and the California Consumer Privacy Act (CCPA), we do not knowingly collect personal information from individuals under the age of 16. If you are under 16, please do not use or provide any personal information on this website or through any of its features.

Links to Third-Party Sites

This Site contains links to third-party websites (“Linked Sites”). These Linked Sites are not under our control, and we are not responsible for their content, functionality, or any updates or changes.

While our website does not collect or store protected health information (PHI), we use third-party platforms for secure scheduling, communication, and service delivery, including but not limited to:

SimplePractice – For appointment scheduling, secure messaging, and document management.

Alma – Manages certain insurance billing and client onboarding for those using Alma-affiliated insurance plans.

Spruce Health – Provides a secure messaging platform for confidential client communication.

Thrizer – Facilitates out-of-network insurance reimbursement, streamlining the process for clients seeking to maximize their benefits.

By engaging with our services through SimplePractice, Alma, Spruce Health, or Thrizer, your data is managed according to their respective Privacy Policies and Terms of Service, ensuring security and compliance.

Prohibited Uses

You agree to use this Site only for lawful purposes. As a condition of your use of this Site, you warrant that you will not:

Use the Site in a manner that could damage, disable, overburden, or impair its functionality or interfere with another party’s use.
Attempt to obtain unauthorized access to the Site or any associated systems or networks.
Upload files containing viruses, corrupted files, or malicious software.
Post or transmit inappropriate content, including but not limited to:
Personal, confidential, or sensitive information.
Vulgar, offensive, or discriminatory content.
Content that violates intellectual property rights.
False, misleading, or fraudulent information.
Engage in activities such as phishing, spamming, or harvesting data without consent.

We reserve the right to terminate access to this Site for any user who violates these terms or engages in prohibited behavior.

Disclaimer of Liability

The information and services provided on this Site are for informational purposes only and are not intended as medical, legal, or financial advice. While we strive for accuracy, we make no guarantees regarding the reliability, availability, or suitability of the Site’s content. To the fullest extent permitted by law, we disclaim all liability for any damages arising out of your use of this Site, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

If you are dissatisfied with any part of this Site or these terms, your sole remedy is to discontinue use of the Site.

AI-Generated Image Disclosure Statement

At Unity Neurobehavioral Health, we strive to provide visually engaging and informative content on our website. Some of the images displayed on this site have been generated using artificial intelligence (AI) to enhance user experience and illustrate key concepts related to our services.

Disclaimer of Coincidence or Resemblance

AI-generated images are created using algorithms and do not depict real individuals, patients, or professionals associated with Unity Neurobehavioral Health. Any similarity, resemblance, or coincidence to real persons, living or deceased, is purely unintentional and incidental. These images are for illustrative purposes only and should not be interpreted as representing actual clients, employees, or real-life scenarios.

No Medical or Therapeutic Representation

The AI-generated visuals on this website are not intended to serve as medical representations, nor do they substitute for professional psychological or neuropsychological consultation, diagnosis, or treatment. If you require clinical services, we encourage you to reach out to us directly.

Intellectual Property

All content on this Site, including text, graphics, logos, and software, is the property of Unity Neurobehavioral Health and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content is strictly prohibited.

Contact Us for Privacy Concerns

If you have any questions or concerns about this privacy notice or our general privacy practices, please contact us at:

Unity Neurobehavioral Health
Luis Efren Aguilar, PsyD
Mailing Address: 440 N. Barranca Ave. #2541, Covina, CA 91723
Physical Address: 118 W. Lime Ave., Suite 101, Monrovia, CA 91016
Email: info@unityneuro.com